Shipping policy

Shipping
We process orders Monday through Friday, excluding US federal holidays. Orders placed before 11:00am EST will ship the same day. Orders placed on Saturday and Sunday will be processed on the following Monday. Orders are delivered within 2-5 business days from the order’s ship date.

We do not offer shipping to PO BOX addresses at this time.

Cancellations
If you’d like to cancel an order, please reach out to us via email at info@sorfey.com. If your order was shipped we will not be able to cancel the order. You can process a return after you receive the item.

Return Policy
If, for any reason, you are not completely satisfied with your purchase from www.sorfey.com, you may return within 30 days. You must provide the product(s) with your order number for a refund amount of the purchase. Shipping fees, including return shipping fees, are not refundable. Purchases, exchanges or returns made at a retail outlet other than www.sofrey.com, must be returned at the original point of purchase.

Returns Mailing Address:

Damaged Items
If your package was damaged in shipment by the carrier, retain the box and the merchandise and notify us immediately by email info@sorfey.com, or by phone at 1-800-927-1874  with your order number.

Out-of-Stock Items
We do not accept orders placed for items on backorder.